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Incognito

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including Claro, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber, cable, fixed wireless technologies, while delivering a great customer experience. The company is a division of the Lumine Group, a portfolio of Constellation Software Inc., the largest independent software company in Canada.
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Best Practices Device Management Service Orchestration

No Device Left Behind: Maximize the Value of Fiber Investments
By Incognito on October 3, 2025

According to the Fiber Broadband Association, fiber deployment is reaching unprecedented heights. Investments by both private equity and government programs, such as the Broadband, Equity,...

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Best Practices Automation Service Orchestration

Making Intent-Based Service Fulfillment a Reality
By Incognito on September 17, 2025

A simple truth in business is that people order products and services, not technologies. This is as true for communication service providers (CSPs) as it is for any other business. End...

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Best Practices Automation

Improving Telecom Sustainability with Cloud-Based Solutions
By Incognito on September 5, 2025

Sustainability has progressed from a nice-to-have in business to a fundamental requirement. Consumers demand it, investors expect it, and regulators increasingly mandate it.

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Best Practices

Eliminate Open-source Risks with Carrier-grade OSS Solutions
By Incognito on August 27, 2025

There's no question that open source has radically reshaped software development, with implications for virtually every industry. The telecom industry is no exception, and many open-source...

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Best Practices General Device Management Service Orchestration

Managing LEO Satellite Broadband Connectivity Effectively
By Incognito on August 18, 2025

Humanity has yet to populate the stars, but more satellites are now in the sky than ever before, and that number is growing rapidly. Low Earth Orbit (LEO) satellites are playing an...

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Automation

Exploring the Top 5 AI Use Cases in Telecom for Network Operations
By Incognito on December 19, 2024

As telecom service providers navigate the challenges of modern customer demands and operational complexities, artificial intelligence (AI) is emerging as a prominent solution. By enhancing...

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Device Management Service Orchestration

Enhancing Broadband Services with Self-Service and Walled Gardens
By Incognito on November 27, 2024

Staying Ahead Through Experience-Driven Innovation The telecoms industry is in a constant state of transformation, driven by evolving technologies, increasing competition, and ever-changing...

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Automation Service Orchestration

Autonomous Service Operations in Action with TM Forum Catalyst 2024
By Incognito on June 14, 2024

Hopefully, you've had a chance to digest my previous blog on autonomous service operations, where I reviewed some of the key concepts and use cases related to this topic. Now, let's have a...

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Automation Service Orchestration

Autonomous Service Operations – Reaping the Benefits Early
By Incognito on May 22, 2024

According to PwC's global telecom outlook, service providers' capital investment in fixed broadband will remain largely flat. However, some pockets of software investment are going to grow...

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Best Practices Events

Maximizing Fiber Networks: Key Takeaways from FTTH Conference 2024
By Incognito on April 2, 2024

Fresh from the bustling halls of the FTTH Conference 2024, Europe's leading fibre optic summit which took place in Berlin, Germany from March 19-21, the Incognito team is excited to unpack...

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News and Awards Device Management User Services Platform

Navigating the Future of the Connected Home – Latest Industry Insights
By Incognito on November 22, 2023

The connected home landscape is evolving at an unprecedented rate, with consumers demanding more advanced services and higher speeds. To get a current perspective on plans and challenges...

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Best Practices Service Orchestration DOCSIS

10G Business Fiber Services Made Easy with Incognito and Vecima
By Incognito on October 16, 2023

Cable operators seeking 10G business services using PON are often faced with concerns over fiber plant exhaustion, back-office integration, optical service reach, and service assurance in...

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News and Awards Events Service Orchestration

Revolutionizing SMB Connectivity: Converged Access with ODA Catalyst
By Incognito on October 3, 2023

In today's digitally connected landscape, customers' expectations have transformed. They not only demand the latest services and fastest speeds but also the guarantee and assurance of those...

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General Service Orchestration

Incognito's Commitment to CSPs Recognized in Gartner's Market Guide
By Incognito on September 28, 2023

In a fast-paced digital landscape, communication service providers (CSPs) are continually seeking cutting-edge solutions to streamline operations, enhance service delivery, and adapt to...

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News and Awards Device Management

How Incognito's Award-Winning DX Solution Elevates Your Experience
By Incognito on September 15, 2023

Who doesn't love getting an award? Here at Incognito, we definitely do. Why, though? Beyond the glow of somebody saying, "job well done," why do we celebrate our award wins?

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Best Practices General

The Challenges and Opportunities Operators at Different Levels Face
By Incognito on May 12, 2023

It can be hard to keep up with the fast-growing, fast-moving, and highly competitive telecom industry. The industry's global nature, encompassing players located in every market and region...

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News and Awards General Service Orchestration DOCSIS

Uruguay's Broadband Market Opens Up: Achieve Success with Incognito
By Incognito on March 21, 2023

In our connected world, subscribers have come to think of their Internet connection as another utility – something that should be there whenever they need or want it. However, to attract...

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News and Awards General

Awards Received by Incognito Software Systems in 2022
By Incognito on December 23, 2022

It's that time of year when everything seems to sparkle, and celebration is in the air. Here at Incognito, we're grateful for the year we've had. By working with customers, industry bodies,...

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Network Analytics

Optimizing Network Resources for Maximum Profitability | MAP Proactive
By Incognito on November 22, 2022

Introduction The first two posts in this series have highlighted the Monetize and Act modules of Incognito's award-winning Network Monetization and Analytics Platform (MAP).

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Network Analytics

Optimizing Network Resources for Maximum Profitability | MAP Act
By Incognito on November 14, 2022

Introduction As those who read the first post in this series may already know, Incognito's Network Monetization and Analytics Platform is a centralized platform spanning multiple...

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