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Incognito

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including Claro, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber, cable, fixed wireless technologies, while delivering a great customer experience. The company is a division of the Lumine Group, a portfolio of Constellation Software Inc., the largest independent software company in Canada.
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All Posts from Incognito

Network Analytics

Manage What You Measure with IPDR
By Incognito on April 7, 2015

Unfortunately, there’s no magic bullet for congestion — and many providers end up making network investments based on guesswork to cope with growth. There’s a smarter way to manage...

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General

The 4 Major Drivers for Investment in NFV
By Incognito on March 31, 2015

Over the years, we have seen solutions from TM Forum and CableLabs that help standardize certain aspects of the CSP plant and similar initiatives in the CPE world with Reference Design Kit...

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General

It's All About Quality of Experience
By Incognito on March 30, 2015

We’re talking about mobile of course, so you get to see more powerful and flashier wearables: handsets, LTE-based smartwatches, smart meters, near-field communication (NFC) function...

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General

Extending Wi-Fi Services to Increase Customer Loyalty
By Incognito on March 24, 2015

What does this mean for you, as a broadband service provider? For starters, subscribers expect WiFi hotspots to be everywhere. Last year, a study found there was one WiFi hotspot for every...

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Best Practices General

Fair Share for Bandwidth Management
By Incognito on March 17, 2015

By now, we know that Internet Protocol Detail Record (IPDR) is a highly efficient protocol that delivers per-subscriber service usage information directly from the CMTS. This protocol is...

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Best Practices General

The 3 Keys to Unlock Your Operational Performance
By Incognito on March 10, 2015

Internet service providers use KPIs as a way to assess the performance of organizations, business units, or systems on an ongoing basis. But building KPIs out of a mountain of reports and...

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General

Title II Proposal Brings Certainty and Questions
By Incognito on February 24, 2015

Why Title II now? Early in 2014, the court ruled that the FCC could not enforce two key rules in the Open Internet Order of 2010 — no blocking and no discrimination of traffic. The reason...

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General

Delivering What the Consumer Wants
By Incognito on February 24, 2015

They want mobile phones, WiFi, and data service everywhere and anywhere. They want automated home-network systems that learn their unique routines and help them with daily mundane tasks....

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Events

Riding the Waves of the Future
By Incognito on February 17, 2015

The region is forward-looking indeed, as the Caribbean is poised for major growth in the broadband and telecom industry. But charting its own course forward in a region that shares many...

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Network Analytics

So You’ve Got Some Big Data, but Now What?
By Incognito on February 10, 2015

To start with, providers need more than just a data measurement tool. They need a solution that can analyze real-time data and then automate processes to optimize their networks and improve...

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