Incognito Insights

Best Practices

The ability to switch on and start using our devices, without the need for instructions, is no coincidence — it’s a feature of User Experience (UX) and User Interface (UI) design. This not...

Events

The telecom landscape has changed. CableLabs is no longer about cable TV, but rather telecommunications, broadband, and IP services — information and entertainment all in one. Perched at...

Events General

After record amounts of online viewing from IP-connected devices during major sports events in 2014, like the World Cup and Winter Olympic Games, the adoption of live-streaming is becoming...

General

QoE is more than just service delivery performance. Customers will tell you that a great experience means:

General

As legislators and consumer advocacy groups from all sides determine the future of broadband services — in light of growing bandwidth consumption and concerns over privacy — it’s important...

Network Analytics

The basic premise behind Big Data is very simple: disk space is now almost free, therefore we can record everything in the present. From consumer preferences to how subscribers use remote...

Device Management DOCSIS

EPON access technology is the latest development in network access solutions, revolutionizing interconnectivity by leveraging fiber optic cable to transmit data at lightning-fast speeds....

Events

ANGA COM has evolved from ANGA Cable into a more inclusive event, bringing together cable, satellite, and all things broadband. This change is a testament to the role that broadband and the...

Device Management

What interested me was Mr. Kent’s focus on making customer service a strategic business growth strategy. This isn’t your typical “plain vanilla” service of “make customers happy so you...

DDI

Implementing IPv6 is a big project that involves more than just network planners and engineers. When it comes to making this kind of investment, you need to make sure that your higher-ups...