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Incognito

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including Claro, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber, cable, fixed wireless technologies, while delivering a great customer experience. The company is a division of the Lumine Group, a portfolio of Constellation Software Inc., the largest independent software company in Canada.
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DDI DOCSIS

Why It’s Time to Modernize Your Firmware Upgrades
By Incognito on May 20, 2014

As the article states: “The basic reasons firmware must be upgraded are the same as they always have been, but that the pace has accelerated radically. It is, in essence, a whole new...

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DOCSIS

Don’t Kill the Innovators!
By Incognito on May 12, 2014

Proof?

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DDI

Resources to Help with IPv6 Planning
By Incognito on May 6, 2014

The survey found that while 14% of providers have deployed IPv6 on their networks, only 4% have started offering IPv6 addresses to end users. This slow deployment can be attributed to...

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Device Management

3 Things Holding You Back From TR-069
By Incognito on April 29, 2014

We recently hosted a webinar on TR-069 and polled attendees to find out what would help drive adoption.

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Are Service Providers Ready for IPv6?
By Incognito on April 22, 2014

The report is based on findings from the recent IPv6 Readiness Survey, which was distributed to service providers of all sizes, from all regions across the globe, to gain a perspective...

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Device Management

What can TR-069 Offer Service Providers?
By Incognito on April 21, 2014

TR-069 is a key component in helping service providers enhance quality of experience by enabling remote device management and monitoring regardless of the macro network type....

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User Services Platform

Small Computers Will Connect Everything
By Incognito on April 15, 2014

Aside from having a small footprint and price tag, these single-board computers also draw very little power. These attributes make them ideal in the M2M (machine-to-machine) market, where...

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Device Management

Maximizing Client Satisfaction with Home Network Management
By Incognito on April 8, 2014

Think about it —the average household today has 10 IP-connected devices and this is expected to increase to 50 by 2022. Managing and monitoring these devices will become increasingly...

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Network Analytics

Streaming Major Events — Are You Ready?
By Incognito on April 1, 2014

Demand for ABC’s live Internet stream of the Oscars telecast in February seemed to catch the network off guard, and the video feed went down for users across the U.S., while viewers also...

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General

The Art of User Experience
By Incognito on March 27, 2014

How can you add value to your customers’ lives? It’s all about improving the user experience. Let’s break it down into three parts:

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