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Incognito

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including Claro, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber, cable, fixed wireless technologies, while delivering a great customer experience. The company is a division of the Lumine Group, a portfolio of Constellation Software Inc., the largest independent software company in Canada.
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All Posts from Incognito

General DDI Device Management

Looking Back on 2012: What’s in our Rearview Mirror?
By Incognito on December 18, 2012

1. OTT At top of the list is everything over-the-top (OTT) related, and specifically, how service providers can manage bandwidth with the growing abundance of OTT providers such as Netflix....

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Network Analytics

The Santa Bandwidth Conspiracy
By Incognito on December 13, 2012

This connectivity phenomenon has lead to a scenario where demand for bandwidth is at an all time high. Compounding this problem are on-demand media services such as Netflix, which allow for...

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General

Want Some Provisioning with That?
By Incognito on December 11, 2012

The same goes for provisioning. You should buy your provisioning software the same way you would your apple pastries. There are hardware vendors out there that throw in “free” provisioning...

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General

A Truly Open API
By Incognito on December 4, 2012

This information between the customer device and your system can sometimes appear to be a big mess. One of the pillars on which I have built this company is the value of a strong API. At...

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General

Agile Companies
By Incognito on November 29, 2012

Agility is another way of saying that you can react quickly to change and offer effective solutions to the challenges that your customers face. You need to be able to put yourself in your...

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DDI

To SIP or not to SIP
By Incognito on November 27, 2012

As a result, we are stuck with SIP devices that have similar capabilities but are not configured in any similar way. This difference in configuration between SIP devices has caused some of...

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Device Management

Deliver First Class Subscriber Service with TR-069
By Incognito on November 15, 2012

The difference is that instead of champagne and hot towels, TR-069 offers you the ability to see beyond the subscriber’s gateway and remotely manage customer-premises equipment. Why is this...

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Service Orchestration

Drive New Revenue with Prepaid Services
By Incognito on November 13, 2012

Prepaid billing offers a number of advantages. It allows you to launch new products that reach new market segments or offer add-on services to existing customers. To start with, prepaid...

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Events

Highlights from SCTE Cable-Tec Expo
By Incognito on November 8, 2012

As usual, this year’s SCTE Cable-Tec Expo was packed with new product showcases, seminars, and workshops. I was keen to find the overarching theme of this year’s expo to determine the top...

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DDI

An IPv6 Update
By Incognito on November 8, 2012

It’s important to note that these deployments were made with very little intervention from our team at Incognito. This customer took up the task on their own and used the latest features...

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