Incognito Insights

General

Follow the timeline as we highlight some of the major evolutions in the network communications technology, including many different people and a variety of unique devices:

Automation Service Orchestration

Slow, swivel-chair service fulfillment based on siloed data — it’s a nightmare for rolling out new services quickly and can lead to order fall-out, which frustrates your subscribers. In...

Network Analytics

So how do service providers effectively address “value for money” concerns to save the customer? In most cases, operators are limited to speed and price offers but both are ineffective for...

Events

As we’re already aware, data consumption and demand continue to march upwards. This is further evident by the sheer amount of FTTx-related vendors and solutions present at the show. Cable...

Automation Service Orchestration

Operators can reduce the complexity of order management processes with an automated solution

Service Orchestration

At this point, our subscriber’s services are up and running, but in order to protect business processes and minimize potential disruption to the subscriber’s experience, there must be a...

Service Orchestration

Installation An installation engineer may be required to do a device installation for any new subscriber. Installation will generally be a manual process but can go one of two ways:

News and Awards

The “Water Saver” team was the only team made up of members that had never met before, but that didn’t stop the team from winning three prizes! Two prizes for the best use of the available...

Events

Do I mean that for an IT Operation Support Systems (OSS) and Business Support Systems (BSS) trade show, you can touch it? Yep.

Service Orchestration

Resource Allocation Some service types require equipment or some other allocated resource, e.g. a phone number. They also need to be managed so that if we need to activate a data service...