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Sonya Goodanetz

With over 20 years of experience in OSS, Sonya has held various customer-facing roles, such as product marketing, sales engineering, and professional services. She has provided support for the business and technical needs of global telecom, cable, and mobile service providers and has developed thought-leadership content and solution marketing material. Her prior experience includes positions at reputable companies such as Incognito, Ericsson (CENX), Espial, Netcracker, Syndesis/Subex, and Nortel Networks. Sonya holds a Bachelor of Applied Science in Computer Engineering degree from the University of Ottawa. Outside of work, she is a proud mother of six-year-old twins and enjoys horseback riding.
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All Posts from Sonya Goodanetz

Best Practices Automation Service Orchestration User Services Platform

The Telco to Techco Transformation: Paving the Way for Innovation
By Sonya Goodanetz on December 10, 2024

As connectivity demands evolve, traditional telecom service providers (telcos) are reimagining their role in a digital-first world. Enter the techco transformation—a journey from being...

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Device Management User Services Platform

Strategies for Operators to Drive QoE with User Services Platform
By Sonya Goodanetz on March 27, 2024

As emerging technologies spark a fresh wave of innovation within the broadband industry, the dynamics of the connected home experience have entered a new era. In the recent webinar hosted...

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Best Practices DOCSIS

Alleviate DOCSIS Migration Pains with Incognito's Help
By Sonya Goodanetz on March 21, 2022

Whether you're a large operator serving millions of devices or a growing operator with thousands of subscribers; whether you're considering a complete DOCSIS migration or an...

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Device Management

Why DX SaaS is Much More Than a Cloud-based ACS Solution
By Sonya Goodanetz on February 12, 2021

As service providers continue to scale back on capital expenditures in these challenging times, how will they ensure a reliable fixed broadband experience and avoid network outages when...

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Device Management

Four Takeaways from Light Reading's 2020 Cable Fiber Report
By Sonya Goodanetz on November 10, 2020

Every year typically has a few defining moments, but it’s safe to say that 2020 has had more than its fair share. Although many of us are looking towards a fresh start in 2021, it's...

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Automation

Best Practices for Fiber Service Operations in Open Access Times
By Sonya Goodanetz on June 30, 2020

Fiber service delivery via a wholesale open-access approach will soon be the norm in Europe as a decreasing number of operators want to take on the massive investment to build their own...

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Device Management

Remote Device Management Strategy in a High-Growth Residential Market
By Sonya Goodanetz on March 31, 2020

While DSL and copper remain the predominant access technology for fixed broadband services across the African continent, fiber and fixed wireless access using 4G LTE to homes and small...

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Device Management User Services Platform

Preparing for the FCC Performance Measurement Deadline – Part 2
By Sonya Goodanetz on July 11, 2019

Options and technology approaches to consider The official start of the FCC performance measurement deadline is fast approaching, and as we explained in the first part of our blog series,...

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Device Management

Preparing for the FCC Performance Measurement Deadline – Part 1
By Sonya Goodanetz on July 9, 2019

Protecting your FCC broadband funding and what you need to consider In an environment where “proof” is the new norm to secure your well-deserved FCC broadband funding, are you ready to...

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DOCSIS

Technical Guide to DOCSIS 3.1 – Part 2: Technical Advantages
By Sonya Goodanetz on October 1, 2015

Updated August 27, 2019 Originally published in October 2015, this technical guide is designed to equip network professionals with the information they need to fully understand DOCSIS 3.1,...

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