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Events

Experience is Paramount at the 2017 ANGA COM
By Incognito on June 16, 2017

As we’re already aware, data consumption and demand continue to march upwards. This is further evident by the sheer amount of FTTx-related vendors and solutions present at the show. Cable...

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Automation Service Orchestration

Service Order Management – Part 6: Automation
By Incognito on June 13, 2017

Operators can reduce the complexity of order management processes with an automated solution

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Service Orchestration

Service Order Management – Part 5: Error Handling
By Incognito on June 6, 2017

At this point, our subscriber’s services are up and running, but in order to protect business processes and minimize potential disruption to the subscriber’s experience, there must be a...

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Service Orchestration

Service Order Management – Part 4: Installation/Activation Validation
By Incognito on May 30, 2017

Installation An installation engineer may be required to do a device installation for any new subscriber. Installation will generally be a manual process but can go one of two ways:

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News and Awards

Incognito's Ronan Bracken Helps Win TM Forum Prize
By Incognito on May 24, 2017

The “Water Saver” team was the only team made up of members that had never met before, but that didn’t stop the team from winning three prizes! Two prizes for the best use of the available...

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Events

Be Agile or Be Edged Out: Live from TM Forum 2017
By Incognito on May 23, 2017

Do I mean that for an IT Operation Support Systems (OSS) and Business Support Systems (BSS) trade show, you can touch it? Yep.

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Service Orchestration

Service Order Management – Part 3: Service Activation
By Incognito on May 16, 2017

Resource Allocation Some service types require equipment or some other allocated resource, e.g. a phone number. They also need to be managed so that if we need to activate a data service...

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Service Orchestration

Service Order Management – Part 2: Capturing and Validating The Order
By Incognito on May 9, 2017

Order Capture To capture an order, we need to capture the subscriber details and their product choices. Subscriber information is extremely valuable when growing a business, as targeting...

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Service Orchestration

Service Order Management — Part 1: What Service Can You Offer?
By Incognito on May 2, 2017

It’s essential to consider all aspects of order management, not only so that business processes are efficient, but also to maintain high quality subscriber experiences. In the Service Order...

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Events

What to Expect at This Year's Incognito Community Exchange
By Incognito on April 25, 2017

Presentation Highlights Network Virtualization and Community WiFi:Incognito’s Chief Innovation Officer, Chris Busch, will speak at length on how virtualization can directly impact WiFi...

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