More than half of service providers either don’t know whether they are measuring subscriber QoE or simply don’t bother measuring it at all.
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More than half of service providers either don’t know whether they are measuring subscriber QoE or simply don’t bother measuring it at all.
Continue ReadingFrom a vendor perspective, when you have crossed the chasm of serving a sizable number of users on a global scale — and Incognito Software Systems Inc. certainly has, boasting over 300...
Continue ReadingThere were various adages in the world of retail over the years; for example “the customer is king,” and “the customer is always right”. The point of these sayings is that our customers...
Continue Reading“Incognito” — clearly because it’s our event.
Continue ReadingThe concept of WiFi seems pretty easy to grasp. Find the network among the long list of SSIDs, then enter your password and off you go. For your average subscriber, this is all they need...
Continue ReadingMonths before the Boot Camp, members from our Professional Services and Support teams start to work out a curriculum. Feedback from subject matter experts and product owners help further...
Continue ReadingService introduction velocity for operators has been an ongoing subject for many years. The ability to introduce any new service is the ability to define new products and generate new...
Continue Reading1. Gain a competitive edge — We wouldn’t be putting on this conference if it didn’t help you get a leg up on the competition. Learn the latest and greatest innovations in the industry and...
Continue ReadingIn fairness, virtualization is not a new subject. In fact, you could even say it has been with us for several decades when originally referred to as ‘Time-Sharing’ in mini and mainframe...
Continue ReadingUnfortunately, defining and measuring subscriber QoE can be challenging and costly. There are many metrics (such as customer complaints and churn) that may be affected by outside...
Continue ReadingWith over 30 years of experience, Incognito has helped global providers accelerate and innovate broadband services, with a unique focus on cable, fiber, and mobile broadband technologies.
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