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DDI Network Analytics

IPDR: More than Just Usage-based Billing – Part 2
By Incognito on May 12, 2015

IPDR allows the collection of data from the CMTS in streams. Not only can you pinpoint – with high accuracy – the utilization of every cable modem on your network, but you can also identify...

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Best Practices DDI

IPDR: More than Just Usage-based Billing – Part 1
By Incognito on May 5, 2015

In recent years, CMTS vendors have expanded their support of IPDR to provide access to more network and subscriber usage information. This data can be used for congestion management,...

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Device Management DOCSIS

If It Ain’t Broke, Don’t Fix It
By Incognito on April 28, 2015

As luck would have it, there is a solution.

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Best Practices Device Management Network Analytics Service Orchestration

Five Easy Ways to Improve the Customer Experience
By Incognito on April 21, 2015

1. Smarter network and subscriber data It all starts with better data. By implementing a solution that collects, analyzes, and normalizes key data elements within your service network,...

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Best Practices General

Just How Important Are Customer Experiences?
By Incognito on April 14, 2015

This shift isn’t just specific to data services. Help Scout recently compiled data from a variety of sources that found there are a number of reasons that businesses everywhere are...

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Events

Recap: Incognito Community Exchange 2015
By Incognito on April 10, 2015

Here’s a recap on what went down from Tuesday to Thursday.

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Network Analytics

Manage What You Measure with IPDR
By Incognito on April 7, 2015

Unfortunately, there’s no magic bullet for congestion — and many providers end up making network investments based on guesswork to cope with growth. There’s a smarter way to manage...

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General

The 4 Major Drivers for Investment in NFV
By Incognito on March 31, 2015

Over the years, we have seen solutions from TM Forum and CableLabs that help standardize certain aspects of the CSP plant and similar initiatives in the CPE world with Reference Design Kit...

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General

It's All About Quality of Experience
By Incognito on March 30, 2015

We’re talking about mobile of course, so you get to see more powerful and flashier wearables: handsets, LTE-based smartwatches, smart meters, near-field communication (NFC) function...

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General

Extending Wi-Fi Services to Increase Customer Loyalty
By Incognito on March 24, 2015

What does this mean for you, as a broadband service provider? For starters, subscribers expect WiFi hotspots to be everywhere. Last year, a study found there was one WiFi hotspot for every...

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