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DOCSIS

Fraud Prevention: Learning to Stop Worrying and Love the Cable Modem
By Incognito on June 2, 2015

Let’s be practical — people who steal service do not care how much data they consume, as they do not need to pay for it. Nor do they care if they are caught, as they will just clone another...

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General

Professional Services: Committed to Your Success
By Incognito on May 26, 2015

Incognito Professional Services is here to help. With over 20 years of experience delivering innovative end-to-end solutions in the IP space, our world-class team has the industry and...

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Events

INTX 2015: It’s All About the Business Model
By Incognito on May 19, 2015

For people attending The Internet and Television Exchange (INTX), the re-dubbed Cable Show for 2015, enabling technologies are as important as always, but the transformation of business...

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DDI Network Analytics

IPDR: More than Just Usage-based Billing – Part 2
By Incognito on May 12, 2015

IPDR allows the collection of data from the CMTS in streams. Not only can you pinpoint – with high accuracy – the utilization of every cable modem on your network, but you can also identify...

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Best Practices DDI

IPDR: More than Just Usage-based Billing – Part 1
By Incognito on May 5, 2015

In recent years, CMTS vendors have expanded their support of IPDR to provide access to more network and subscriber usage information. This data can be used for congestion management,...

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Device Management DOCSIS

If It Ain’t Broke, Don’t Fix It
By Incognito on April 28, 2015

As luck would have it, there is a solution.

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Best Practices Device Management Network Analytics Service Orchestration

Five Easy Ways to Improve the Customer Experience
By Incognito on April 21, 2015

1. Smarter network and subscriber data It all starts with better data. By implementing a solution that collects, analyzes, and normalizes key data elements within your service network,...

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Best Practices General

Just How Important Are Customer Experiences?
By Incognito on April 14, 2015

This shift isn’t just specific to data services. Help Scout recently compiled data from a variety of sources that found there are a number of reasons that businesses everywhere are...

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Events

Recap: Incognito Community Exchange 2015
By Incognito on April 10, 2015

Here’s a recap on what went down from Tuesday to Thursday.

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Network Analytics

Manage What You Measure with IPDR
By Incognito on April 7, 2015

Unfortunately, there’s no magic bullet for congestion — and many providers end up making network investments based on guesswork to cope with growth. There’s a smarter way to manage...

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