Incognito Insights

Events DOCSIS

However, after sitting in on a few of the sessions, the conference’s hot topic became clear to me — how do I balance providing a quality subscriber experience and the growing demand for...

Events DDI Device Management

One of the operators in attendance even suggested that different tracks for business, operations, and technical departments would be beneficial next year, since the event has grown so...

General DOCSIS

In very simple terms, 4K TV, also known as Ultra HD, delivers the resolution of 4 HD (1080p) TVs on a single screen. All content will be delivered over IP.

Events

This year’s theme was “Trade Winds: Cable in the Caribbean”. After listening to 13 of the participating operators at the show, I’ve narrowed down the top 4 lessons that the broader industry...

DDI

Sometime around the turn of the century, Internet Explorer became the dominant browser. Riding on a 90% market share for Windows, the incumbent – Netscape Navigator – did not stand a...

DOCSIS

So what does this mean for you? While DOCSIS 3.1 devices won’t be on the market immediately, you can look forward to a number of new advantages. DOCSIS 3.1 is faster and enables greater...

General

Provide Timely Updates Take steps to continually update subscribers on the progress. Restoring service is the goal but the more information that you can provide, the better. This will help...

Device Management

Already, we’re seeing more broadband service providers move towards policies focused on managing bandwidth increases by offering add-ons, tiered packages, and data caps. However, bandwidth...

DOCSIS

Like any expansion, you need to consider what’s involved before you take the plunge. Business customers have more complex demands than residential subscribers and require strong,...

General

HOT DOCSIS 3.1 We’ve already heard a lot about what to expect from this next-generation cable technology, with promises of data speeds of up to 10 gigabits per second. The introduction of...