Incognito Insights

Device Management User Services Platform

Options and technology approaches to consider The official start of the FCC performance measurement deadline is fast approaching, and as we explained in the first part of our blog series,...

Device Management

Protecting your FCC broadband funding and what you need to consider In an environment where “proof” is the new norm to secure your well-deserved FCC broadband funding, are you ready to...

Device Management

With a growing demand for always available, high-quality connectivity and faster data speeds, digital service providers are faced with a customer base that wants to be able to troubleshoot...

Device Management

Globe Telecom, one of the largest and fastest growing mobile, fixed-line, and broadband operators in the Philippines, has revealed they will leverage Incognito Software Systems Inc’s...

General Device Management

With more homes becoming smart and digital, service providers now face the challenge of contending with increasing operational complexity in the residential network and service...

Device Management

Operations automation in the digital home network has quickly become an essential part of global communication service provider strategies for differentiation and competitive advantage. But...

Device Management

Digital transformation in the home network needs to accelerate, and fast. Smart-home technology and internet devices boasting new service capabilities are now sharing the same home WiFi...

Device Management Network Analytics Service Orchestration

The Incognito Operator The Discover phase covers the customers’ experiences as they learn about what services are offered and determine to purchase one operators’ services over another’s....

Device Management

Operators can save themselves a great deal of support costs by constructing intuitive dashboards that limit capabilities and guide non-technical users through the process of self-care, but...

Device Management

This is something you want to avoid regardless of whether it is a new customer’s first impression or an existing customer whose loyalty is important to you.