This is something you want to avoid regardless of whether it is a new customer’s first impression or an existing customer whose loyalty is important to you.
Continue ReadingStay up-to-date on the latest industry trends around networking, next-generation services, and digital transformation projects.
This is something you want to avoid regardless of whether it is a new customer’s first impression or an existing customer whose loyalty is important to you.
Continue ReadingDevice Management Network Analytics
As the way people consume bandwidth evolves and the demands increase with certain applications, operators are left with a challenge: how and where to best invest in the outside plant to...
Continue ReadingHere are two scenarios where such a need may arise:
Continue ReadingAutomation Device Management Network Analytics
Last week we touched on network topology and subscriber-aware insights. Taking this to the next level would transform that intelligence into business value and automate the work to ensure...
Continue ReadingWhat was he doing at the time? He was watching some show on YouTube. Whatever it is the kids watch, it generally generates a lot of sniggers and belly-laughs; very annoying when I’m trying...
Continue ReadingStagnation of subscription revenues and the trend toward all-data services is becoming a complex and pressing challenge for CSPs. OTT content and the Internet of Things (IoT) has risen the...
Continue ReadingQuality of Service (QoS) normally defines performance monitoring at the lower layers of the network, such as the physical network layer or even the transport layer of the OSI reference...
Continue ReadingWhy TR-069 is Only the Beginning You probably have already heard ofTR-069— the Broadband Forum specification used for remote monitoring and management of CPEs with an auto configuration...
Continue ReadingSet-and-forget is an important trait to have in device management and configuration. Having to constantly log in to tweak settings will lead to frustration and possibly another support...
Continue ReadingDevice Management Network Analytics
Suddenly, the race begins — and the young favorite breaks ahead! It’s close though, and will come down to the final seconds… but without warning, your feed starts buffering. It’s not...
Continue ReadingWith over 30 years of experience, Incognito has helped global providers accelerate and innovate broadband services, with a unique focus on cable, fiber, and mobile broadband technologies.
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