The Incognito Digital Experience Solution features support for the Broadband Forum’s User Services Platform (USP) standard. USP TR-369 represents the next evolution in device and broadband services management, offering enhanced security, a distributed architecture, and access to real-time device data that can improve Wi-Fi optimization and drive proactive diagnosis and resolution of technical issues.
The Incognito solution includes a unified approach to residential and IoT device management with USP controller capability for next-generation TR-369 devices and continued backward compatibility support for TR-069 and current devices managed by the Incognito Auto Configuration Server. This allows Incognito customers to continue to innovate today’s broadband IP services supported by TR-069 while preparing for the introduction of TR-369 devices and related IP services in the future.
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Incognito provides the next evolution in digital experience management with standards-based User Services Platform support and a unified approach to device management.
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Watch the on-demand recording of Incognito's webinar presentation exploring how User Services Platform (USP) deployments are revolutionizing the subscriber experience through innovative services and actionable analytics.
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Discover the latest trends and insights that are shaping the future of the connected home in the 2023 Future of the Connected Home report, sponsored by Incognito. Uncover key findings on new broadband value-added services, areas of future investment, and the role of open-source frameworks and industry standards in delivering optimized Wi-Fi.
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User Services Platform
Improved real-time device data provides a better understanding of the subscribers’ quality of experience (QoE), enabling a proactive approach to network management via real-time configuration.
Incognito's platform enables service providers to securely control IoT, smart home, and smart networking functions locally or from the Cloud while ensuring SLA and unifying disparate IoT protocols.
Service providers can seamlessly deploy third-party applications directly onto CPE devices and STBs and manage them using Incognito's USP controller's Software Module Management (SMM) for virtualized services delivery to unlock the full potential of TR-369 devices.
USP supports always-on communication, which allows for continuous monitoring of devices while significantly reducing the traffic sent across a network as more devices are added to the connected home.
Operators can ensure a great experience for subscribers via increased remote visibility into the home or SMB network, and reduce customer care and network operations burden from Wi-Fi-related issues.
Supports subscriber self-service functions such as Wi-Fi speed test, broadband speed test, Wi-Fi configuration changes, and Wi-Fi diagnostics to augment subscriber management of the in-home or SMB network, even when the CPE does not have WAN connectivity to the internet.
With over 30 years of experience, Incognito has helped global providers accelerate and innovate broadband services, with a unique focus on cable, fiber, and mobile broadband technologies.
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