Incognito Solutions

Orchestration software solutions that help digital service providers around the world manage the next-generation broadband experience.

Incognito provides automated OSS solutions that help digital service providers manage the next-generation broadband experience and innovate their service offerings. With over 30 years of experience, we’ve helped global providers like America Movil, Cox, Digicel, Globe, and Orange accelerate and innovate in-home broadband services. What sets Incognito apart? We offer a modular productized suite of software platforms that can be deployed in weeks, bringing extensive automation to reduce operational costs and improve the customer experience.

Incognito Software Systems

Broadband Solutions

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Digital Experience

Manage the full lifecycle of network devices, introduce new digital self-care, automate customer care problem detection, and empower network engineering and operations with diagnostics and analytics to accelerate Wi-Fi problem resolution.

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Analyzing operations
DX Activate

Operators require more automation from their back-office systems to support fiber network growth. DX Activate offers a single platform that addresses service activation, device lifecycle management, and subscriber connectivity issues.

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IoT technology
Unified Enterprise IoT Platform

Incognito offers a productized IoT solution that features integrated device, service, and data management capabilities with a horizontal multi-tenant infrastructure to enable mass IoT adoption and monetization.

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Family using internet
Orchestration for Fiber

Incognito's productized solution accelerates service activation and device lifecycle management for next-generation IP services over fiber.

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Orchestration for Cable

Reduce OPEX with automation, optimize DOCSIS investments, and deliver a great in-home experience with Incognito's orchestration solution for cable.

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Orchestration for FWA

Offer a great broadband experience over fixed wireless technology and reduce operational costs with process automation and digital channels.

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Prepaid broadband
Prepaid Broadband

Incognito’s prepaid broadband solution enables service providers to launch complex prepaid and on-demand broadband services and drive new revenue using automated end-to-end processes.

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Widgets solution
Self-Care Widgets

Incognito's widgets can augment existing customer portals or provide new functions within a mobile application, giving home users access to technical self-care tools to solve common network issues.

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FCC Performance Testing

Incognito's compliance reporting solution enables service providers to meet FCC weekly network speed and latency test reporting requirements with automated and industry-proven remote device management.

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Industry Awards

Incognito Industry Recognition

TM Forum Catalyst Award 2024

Award Finalist

Incognito was an active participant in the 'CABOOM! Converged access B2B2C over ODA marketplace – Phase III' Catalyst project which was named as a finalist for the Attendee's Choice and Tech for Good 2024 TM Forum Catalyst Team Awards.

Network X Award 2024

Award Finalist

Incognito's Digital Experience Solution was named a finalist for a 2024 Network X Award in the Outstanding Fixed Wireless Access Solution category, recognized for its ability to streamline 5G CPE device management and enhance subscriber experiences with advanced TR-369 USP controller capabilities.

Glotel Awards 2024

Award Finalist

Incognito's Digital Experience Solution was selected as a 2024 Glotel Awards finalist in the Fixed Network Evolution category for its impact in transforming connected home environments, enabling seamless access to innovative services and enhanced subscriber experiences.

Incognito Benefits

Power of the Suite

Incognito benefits

Holistic Approach

Management, provisioning, and fulfillment back by comprehensive analytics and automation.

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Multiple Use Cases

Use case extensibility through pre-integration, including zero-touch provisioning, device lifecycle management, and service fulfillment.

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Productized Offerings

Incognito's productized approach offers a time-to-market advantage of weeks versus months or years.

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Ease of Integration

Non-disruptive with legacy back-office systems, while also offering an extensive adaptor library.

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Vendor-neutral

Incognito's solutions support and manage any device from any vendor.

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Any Network and Service

Offers comprehensive support for any access technology including fiber, cable, and fixed wireless.