How to Simplify Service Activation
Download this eBook to understand the three biggest challenges impacting service fulfillment and how operators can overcome them to improve OPEX and increase customer satisfaction.
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Fiber service activation, resource management, and business process management enabled by Service Activation Center, including certified FTTx use cases on vendors such as Adtran, Nokia, Huawei, ZTE, Calix EMS.
Meter subscriber usage, optimize network capacity, analyze usage trends, perform dynamic service changes, and manage congestion with Monetization and Analytics Platform.
Introduce digital channels for customer care, home users, and field engineering with Digital Experience Solution.
Provides holistic xPON stack for FTTx-based services.
TR-069, TR-369, and IoT Device Controller – Auto Configuration Server with User Services Platform to manage next-gen devices and services.
Integration with cloud/NFV orchestration platforms to manage any type of IP service bundle.
Open APIs (REST, SOAP, NETCONF/RESTCONF) for provisioning and activating services to multiple devices and protocols.
Leverage existing DOCSIS provisioning for cost-effective OSS retrofit – supports DPoE, DPoG, RFoG to minimize the impact on OSS/BSS.
Fiber service activation, resource management, and business process management enabled by Service Activation Center, including certified FTTx use cases on Nokia, Huawei, ZTE, Fiberhome, Calix EMS.
Broadband Command Center for CPE provisioning and lifecycle management for DOCSIS and optical network terminals.
Introduce digital channels for customer care, home users, field engineering with Digital Experience Solution.
Meter subscriber usage, optimize network capacity, analyze usage trends, perform dynamic service changes, and manage congestion with Monetization and Analytics Platform.
Integration with cloud/NFV orchestration platforms to manage any type of IP service bundle.
TR-069, IoT, and SNMP with Auto Configuration Server and User Services Platform TR-369 support for remote device management.
Reduce the risk of fraud and theft of service with Firmware Management, and enable lawful intercept.
Download this eBook to understand the three biggest challenges impacting service fulfillment and how operators can overcome them to improve OPEX and increase customer satisfaction.
Download Now
Discover how Incognito can help scale next-generation fiber services by automating the end-to-end business processes for service activation and management.
Learn MoreFiber Service Orchestration
Cost-effective ease of integration with legacy OSS; extensive process automation; pre-built tested adapters.
Activate any fiber service, including error handling, to increase service activation success rates.
Auto-discover new devices (DOCSIS, TR-069, TR-369, SNMP) – remote management including automated firmware management to reduce security risks.
Pinpoint problems before they impact the quality of experience for subscribers.
Proven interoperability with new fiber EMSs – faster time to test, deploy, and introduce new vendors.
Highlights proactive problem detection, root cause analysis, and customer impact analysis.
In an effort to show added value to customers and expand its service offerings, a LATAM-based mobile service provider looked to address the growing demand for higher bandwidth and faster data speeds within the residential broadband market by launching fiber-to-the-home (FTTH) services. However, the journey to fiber introduced new business and operational processes that will need to be supported by OSS systems.
The Incognito solution allowed the operator to accelerate the deployment of fiber services by automating key operational processes with minimal impact on existing OSS systems.
A prominent service provider in South America needed to get their fiber deployment up and running quickly in preparation for a major international event. Faced with tight deadlines, they required a turnkey provisioning and activation solution that could support their aggressive GPON service rollout.
By leveraging the Incognito solution as the central platform to automate the activation of voice, video and future IP services over GPON, the service provider was able to reduce operational costs and accelerate customer access to next-generation IP services.
As part of their strategic plan to offer richer connectivity to subscribers, a European Tier 1 service provider is continuing to invest more in fiber and expand its high-speed gigabit broadband service offerings. To accelerate the delivery of IP-based services to new customers as they push fiber further into their access network, while also continuing to support their HFC customers, the service provider required a scalable solution to automate provisioning workflows and simplify activation processes to ensure service fulfillment across multiple network technologies.
With the Incognito solution, the operator was able to improve the time-to-market for next-generation broadband services, including IPTV, over FTTx infrastructure and deliver a better overall quality of experience to subscribers.
With over 30 years of experience, Incognito has helped global providers accelerate and innovate broadband services, with a unique focus on cable, fiber, and mobile broadband technologies.
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