Unified Enterprise IoT Platform

An end-to-end solution that integrates IoT device management, service management, data collection and analytics, and dashboards, providing the foundation to enable enterprise IoT services.

The rapid acceleration of IoT offers opportunities to automate, gain business intelligence, provide customer value, and unlock new revenue streams if service providers can manage the complex steps needed to deliver IoT services. Incognito can help monetize the IoT opportunity by unlocking new markets, simplifying IoT application management, and delivering a seamless user experience to multiple business customers.

With Incognito's scalable, multi-tenant, multi-vertical IoT management software, service providers can drive interoperability, improve control over complex IoT ecosystems, and offer a wide array of purpose-built IoT solutions to multiple enterprise customers. Make the most of your IoT investment with Incognito's comprehensive IoT device management, service orchestration, and analytics capabilities today.

Zero-touch Provisioning

Remote IoT device on-boarding, zero-touch provisioning, and management. Extends existing digital care channels for customer care and network operations to support IoT services.

Real-time Analytics

Robust IoT data collection and analytics to ingest real-time big data from large numbers of IoT devices/sensors, normalize it, and visualize it with customized vertical-specific dashboards and reports.

Multi-tenant Architecture

Centralized multi-tenant architecture supports multiple vertical market applications simultaneously, including self-care tools and end-user dashboards.

Flexible Deployment Options

Flexible on-premise or cloud/SaaS deployment options to meet the needs of any size of operator.

Closed-loop Automation

Fault detection and management – provides closed-loop automation for improved service quality.

SIM Provisioning

Zero-touch SIM provisioning and automated orchestration of IoT services.

Third-party Integrations

Rich APIs to enable rapid integration with business applications and third-party systems.

Standards-based Protocols

Leverages standards-based protocols to support any IoT device, gateway, or sensor over any network access technology.

Unified Enterprise IoT Platform

Solution Benefits

All-in-one Dashboard

All-in-one operations dashboard to streamline processes for managed IoT devices—spanning enterprises and consumers.

Automated Troubleshooting

Automate the troubleshooting and resolution of technical issues to increase customer satisfaction, avoid costly manual intervention, and reduce truck rolls to IoT gateways, devices, and sensors.

Launch Services Quickly

Easily create, define, and launch new service offerings with Incognito’s service catalog. Maintain agile and responsive operations using automated rules to deploy IoT-connected services.

Proactive Monitoring

Proactively monitor service and device performance with built-in alarms and escalation management, which can also be integrated with third-party systems.

Support Multiple Business Verticals

Support multiple business vertical markets from a common platform, eliminating siloed IoT systems and operations.

Uber Scalability

Extreme scalability to support millions of IoT devices, sensors, and gateways.

Smart Parking

Video Surveillance

Asset Tracking

Restaurant Management

With traffic congestion at an all-time high, along with vehicle emissions and air quality concerns, the need for smart parking continues to grow. Parking sensors and devices span street meters, surface-lot meters, vertical bays, garage facilities, and digital signage indicating parking spots remaining. Device downtime not only leads to driver frustration but also revenue loss and increased truck rolls to resolve equipment issues. Additional smart parking trends include real-time parking location availability and processing mobile app payments.

With the Incognito IoT solution, service providers can:

Remotely manage disparate parking sensors, meters, and devices
Automatically update device firmware
Integrate with business applications and third-party systems

Incognito Advantage

Rapid device integration via standards-based protocols
Near real-time telemetry data retrieval providing the accurate location and parking availability
Fault detection and management, as well as diagnostic automation to reduce truck rolls

Assets

Strategies for an Evolving IoT Ecosystem
Download eBook ⟩

Monetizing IoT Services
View Webinar ⟩

Opening New Frontiers: Accelerating IoT for Service Providers
Download Now ⟩

Seizing the IoT Opportunity
Learn More ⟩

Video surveillance is not only used for public safety and security measures but provides tremendous value for traffic planning and infrastructure investments. The elevated nature of the equipment poses challenges in manual software access and device onboarding.

With the Incognito IoT solution, service providers can:

Group video cameras and sensors into clusters for device management
Drive telemetry data to northbound video analytics systems
Automate IoT device configuration from upstream systems triggers

Incognito Advantage

Device reliability to ensure service quality for latency-sensitive applications such as video
Zero-touch provisioning and IoT device lifecycle management

Assets

Strategies for an Evolving IoT Ecosystem
Download eBook ⟩

Monetizing IoT Services
View Webinar ⟩

Opening New Frontiers: Accelerating IoT for Service Providers
Download Now ⟩

Seizing the IoT Opportunity
Learn More ⟩

Asset tracking has evolved from rudimentary geolocation to now include environmental condition monitoring through the collection of data points such as altitude, temperature, pressure, vibration, acceleration, humidity, and shock. The need for a reliable tracking device to maintain visibility of a high-value asset that may be on the move, as well as solid connectivity to capture data to ensure the asset’s integrity, is paramount.

With the Incognito IoT solution, service providers can:

Configure business rules and alerts for applications such as geofencing
Provision a device to enable/disable sensors to preserve battery power
Provide remote visibility of an asset's condition and ensure SLA adherence

Incognito Advantage

Correlate condition monitoring data points and geolocation for a holistic business operations view
Flexible dashboard UI tailored to business vertical device and data needs
SLA and condition 'proofs' of high-value assets

Assets

Strategies for an Evolving IoT Ecosystem
Download eBook ⟩

Monetizing IoT Services
View Webinar ⟩

Opening New Frontiers: Accelerating IoT for Service Providers
Download Now ⟩

Seizing the IoT Opportunity
Learn More ⟩

Food safety and food wastage can make or break a restaurant establishment. Over the course of day-to-day operations, temperature and humidity measurements of fridges, freezers, and coolers are frequent, time-consuming, and manual, at best. A freezer door left open not only wastes energy, but food spoilage is to be expected.

With the Incognito IoT solution, service providers can:

Configure thresholds for temperature, humidity, and grace periods for open doors
Empower customer care teams to triage device issues through a streamlined interface
Alleviate the need for labor-intensive and error-prone manual reporting

Incognito Advantage

Enable predictive maintenance of refrigeration systems via vibration detection
A common approach to UI and mobile app notifications for pre-configured alerts
Leverage existing digital care channels to support customers across multiple verticals

Assets

Strategies for an Evolving IoT Ecosystem
Download eBook ⟩

Monetizing IoT Services
View Webinar ⟩

Opening New Frontiers: Accelerating IoT for Service Providers
Download Now ⟩

Seizing the IoT Opportunity
Learn More ⟩

Power Meters

A Tier 1 Latin American operator embarked on an in-house energy efficiency project. With a large number of devices to remotely support countrywide, full process automation was required to avoid the need for a technician truck roll to triage and fix power meter issues when they occurred.

With the Incognito IoT solution, this service provider can:

Manage devices and capture near real-time telemetry with MQTT protocol
Bootstrap device configuration for zero-touch provisioning
Track advanced fault detection and resolutions via proactive diagnostics
Data broker to business analytics applications enabling dynamic power supply and demands decisions

Incognito Advantage

Extended existing Auto Configuration Server-based remote GPON, SNMP DOCSIS, and 4G LTE fixed wireless device management investments to support enterprise applications
Centralized device platform – visibility and control of connectivity, gateways, and IoT devices
Closed-loop automation and resolution when device issues are detected
Flexible northbound integration to IoT verticals and marketplaces

Unified Enterprise IoT Platform

Solution Overview

Solution Features

Zero-touch Provisioning

Real-time Analytics

Multi-tenant Architecture

Flexible Deployment Options

Closed-loop Automation

SIM Provisioning

Third-party Integrations

Standards-based Protocols

Solution Benefits

All-in-one Dashboard

Automated Troubleshooting

Launch Services Quickly

Proactive Monitoring

Support Multiple Business Verticals

Uber Scalability

Use Cases

Case Studies

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